Seminar Cancellation Policy

As the Alberta Hotel & Lodging Association ("AHLA")  seminars are prepared (materials, meeting space and other requirements) in anticipation of your attendance, following are the deadline dates and how these will affect your seminar fees:

  • More than 14 days prior - Any changes (transfers/withdrawals/substitutions) to the course registration will be subject to a $ 50 administration fee.
  • 14 days or less prior - Any changes (transfers/withdrawals/substitutions) will forfeit 50% of the seminar fee (minimum $ 50.00)
  • 72 hours prior - Any changes (transfers/withdrawals/substitutions) will forfeit 100% of the seminar fee.

All changes to seminar registration must be received by the AHLA in writing. Contact the AHLA office at to submit your written withdrawal request.

The AHLA reserves the right to cancel any seminar in which the minimum registration is not achieved, and may make any changes in course content as circumstances may require.  If the AHLA cancels a seminar, each participant will be notified for a full refund.

Online Cancellation Policy

Refunds for online courses must be received within two (2) business days from registering for an online course. All requests for refunds must be received by the AHLA in writing to Online courses that have been started, partially completed, or completed will be ineligible for a refund.

Requests for transfers on purchased online courses must be submitted to  

All transfers and refunds are subject to an administrative fee.